Ultrassets is a digital-assets brand operated by Incredible Inventions Private Limited (“Company”, “we”, “us” or “our”). By using this website, purchasing a product or communicating with support, you acknowledge the practices described in this Privacy Policy.
Information we may collect
- Identity and contact information: name, email address, mobile or WhatsApp number, billing details and other information you provide.
- Order information: product purchased, amount, transaction or order reference, payment status, delivery status and support history.
- Technical and usage information: IP address, browser or device information, referring pages, interactions, cookies and similar technologies where used.
- Communications: messages, attachments and details submitted through email, WhatsApp or other support channels.
Payment-card information: payments may be processed by Razorpay or another disclosed payment provider. We do not intend to store your complete credit-card, debit-card, UPI credential or banking authentication data on this website. Payment providers process such data under their own terms and privacy practices.
How we use information
- To process and verify purchases and deliver digital-product access.
- To resend order information or purchased links and respond to support requests.
- To maintain transaction, accounting, security and customer-service records.
- To prevent fraud, misuse, unauthorised access and other security incidents.
- To improve products, website performance, customer experience and communications.
- To send service messages and, where permitted, relevant product updates or offers.
- To meet legal, regulatory, tax, audit and enforcement obligations.
Cookies, analytics and advertising technologies
We may use cookies, pixels and similar technologies to operate the website, remember preferences, understand traffic, measure advertising and improve performance. Some product landing pages may use third-party analytics or advertising technologies, including Meta technologies. These providers may collect technical and interaction data according to their own policies. You can control many cookies through browser settings, although disabling them may affect website functions.
When information may be shared
We may share relevant information only as reasonably necessary with:
- Payment gateways, banks and payment-service providers for transaction processing and reconciliation.
- Email, WhatsApp, messaging, cloud-storage and digital-delivery providers used to fulfil orders.
- Hosting, security, analytics, advertising and technical service providers.
- Professional advisers, auditors and group or affiliated companies where relevant.
- Government, regulatory, judicial or law-enforcement authorities where required by law or valid process.
- A successor organisation in connection with a lawful merger, restructuring, sale or transfer of business assets.
We do not sell personal information as a standalone product.
Data retention
We retain information for as long as reasonably required to deliver products, support customers, preserve order records, resolve disputes, prevent fraud and comply with legal, tax and accounting obligations. Retention periods can vary by record type and applicable requirements. Information may be deleted, anonymised or securely archived when no longer required.
Data security
We use reasonable administrative, technical and organisational safeguards appropriate to the nature of the information. No website, transmission or storage system can be guaranteed completely secure, and customers should protect their email, WhatsApp, device and download-link access.
Your choices and requests
Subject to applicable law and verification, you may ask to review, correct or update information you provided, raise a privacy concern or withdraw consent where processing relies on consent. Some records may need to be retained for legal, transaction-security or accounting reasons. Requests can be sent to support@ultrassets.com.
Children's privacy
Some products are designed for use by children with a parent, guardian or educator, but purchases and account or payment interactions must be completed by an adult. We do not knowingly ask children to submit payment or order information directly. A parent or guardian who believes a child has provided personal information should contact us.
Third-party links
This website may link to payment providers, cloud-storage services, messaging services or other websites. We do not control their privacy practices. Review the relevant third-party policy before providing information.
Policy updates
We may update this Privacy Policy to reflect product, service, technology or legal changes. The revised version will be posted on this page with an updated date. Continued use after an update is subject to the revised policy.
Privacy contact
For questions, correction requests or privacy grievances, email support@ultrassets.com. Please provide enough information for us to understand and verify the request. Manual responses may take up to 24 hours, and complex or legally sensitive requests may require additional time.
Data controller/business operator: Incredible Inventions Private Limited, operating the Ultrassets brand.